Running a taxi company is not easy. You have to handle incoming calls, write down ride details, assign drivers, and make sure everything goes smoothly. Doing all of this manually takes time and can lead to mistakes.
PerGo is an online taxi dispatch software and management tool that helps taxi owners and dispatchers handle everything in one place. It’s fast, easy to use, and built to save you time. In this blog, we’ll explain how this taxi booking system can simplify your taxi operations, improve customer experience, and help you focus on growing your business.
Central Dashboard for Everything
It gives you a single dashboard where you can manage all your Taxi Bookings, drivers, and trips. Whether you run 5 or 50 vehicles, everything stays organized.
You can:
- View upcoming trips in real-time
- Assign or reassign drivers easily
- Track who is available and who is on a ride
- See trip status, pickup, and drop locations instantly
This makes day-to-day work smooth and stress-free for dispatchers and owners.
- No More Manual Booking
You don’t need to pick up the phone for every booking. Your customers can use the Taxi Booking System to book rides online through a user-friendly form. The request goes straight to your dashboard, and you can assign it to a driver with just one click, no need to write things down or make extra calls.
This reduces waiting time for your customers and saves time for your team.
- Get Live Trip Updates
Once a booking is made and a driver is assigned, you can track the trip in real time. This means no need to call drivers to ask for updates. You can see where the car is and when it’s expected to reach the customer.
This feature is great for customer support too. If a rider calls asking about their cab, you can check the location and update them right away using the Taxi Dispatch Software. This helps keep customers informed, happy, and confident in your service.
Driver Management Made Easy
Managing drivers manually is difficult. With PerGo, you can create driver profiles, set their working hours, track their activity, and assign them to trips directly from the Taxi Booking System.
Drivers also get their login where they can:
- See assigned rides
- Mark pickup and drop complete
- Track earnings
- Update their availability
Everything becomes transparent and efficient.
- Smart Booking Calendar
It offers a smart calendar to see all Taxi Bookings by date and time. You can quickly plan for peak hours, weekends, or special events. This helps you prepare and avoid delays.
Need to reschedule a ride? Just drag and drop the booking to a new time slot using the Taxi Dispatch Software interface. - Save Time and Reduce Mistakes
Manual booking and dispatch increase the chance of errors like double booking, missed pickups, or forgetting a ride. The Taxi System by PerGo automates this process and reduces human error.
When a system handles booking and dispatch, it saves you time and gives you peace of mind. - Better Customer Experience
When your booking process is smooth and drivers arrive on time, customers are happy. It helps you deliver fast service, reduce waiting time, and improve the overall ride experience.
Customers can also receive notifications for ride status, which builds trust and brings repeat business thanks to the integrated Taxi Booking platform. - Easy Billing and Reports
It also helps you manage billing and finances. You can:
- Generate trip reports
- Track earnings per driver
- See completed and pending payments.
This makes it easier to review your business performance and do financial planning.
Conclusion
There’s no need to call drivers for updates or write things down. Your team saves time, and your customers get better service. Drivers also get their own app to see their rides and update their status. PerGo helps you avoid mistakes, work faster, and grow your business without stress. Contact us today and see how easy it is to manage your taxi service. If you have a few vehicles or a large team, PerGo is built to fit your needs.