PerGO’s dispatch and management panel includes a voip based integrated phone system (we call it a phone bridge) that allows companies of all sizes to integrate their existing phone service directly into the dispatch process

  • Integrated VoIP calling system with unlimited lines
    • The PerGo phone bridge is not limited in the number of inbound calls you can receive at the same time.  instead of a panel of flashing madness all calls land in your queue, receive your greeting and can be handled by as many call takers you have available without restriction
  • Custom queue for your company with IVR
    • Implement an automated response to let your passengers know that their call is  important to you and will be answered as soon as possible
  • Custom call recording
    • keep on top of your business and have the ability to know what happenings even when you werent there.
  • No Busy Signals 
    • The dedicated line allows for as many concurrent calls as you can handle and will never result in a busy signal.  All call takers can see the number of calls waiting on hold and respond to demand

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