Ride alerts
Send updates when a driver is on the way, approaching, waiting, or when another operational status needs rider attention.
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SMS Ride Alerts
PerGo sends timely ride updates when key trip events happen, helping riders know when their vehicle is on the way, nearby, or confirmed without another phone call to dispatch.
What It Does
Transportation teams depend on fast communication, but manual status calls and texts slow dispatchers down. PerGo turns routine ride events into automatic customer updates so the same team can manage more trips with fewer interruptions.
Send updates when a driver is on the way, approaching, waiting, or when another operational status needs rider attention.
Confirm scheduled rides automatically so riders know the trip is on the books before pickup day.
Use location-based events to notify riders at the right time without requiring dispatchers to watch every vehicle manually.
Reduce repetitive communication work while giving riders a more predictable experience.
Rider Communication
SMS updates help passengers understand where their ride stands. That reduces avoidable inbound calls and gives dispatchers more room to focus on exceptions instead of routine status checks.
Use PerGo SMS alerts and reservation confirmations to keep passengers informed while reducing repetitive dispatch communication.