PerGo Dispatch Features
Routing, ETA, and rider texts in one dispatch workflow.
PerGo helps transportation operators reduce manual dispatch work, keep riders informed, and give teams clearer visibility from reservation to pickup.
Live Ride Workflow
Confirm the reservation
Send SMS confirmation details when the ride is scheduled.
Build the route
Use automated routing to organize pickups and assignments.
Track the ETA
Keep dispatchers aware as pickup and arrival times change.
Alert the rider
Send ride alerts that reduce uncertainty and status calls.
Feature Highlights
Built for dispatch teams that need fewer phone calls and cleaner ride visibility.
These tools work together to help operators plan rides, monitor timing, and communicate with riders without adding more manual steps.
Automated Routing
Create efficient routes without manually piecing together every stop. PerGo helps dispatchers organize trips and keep vehicles moving with cleaner daily workflows.
- Plan rides faster across busy schedules.
- Reduce manual route-building work.
- Support more consistent driver assignments.
Real-Time ETA
Give your team better visibility into pickup and arrival timing. Real-time ETA information helps dispatchers respond sooner when a ride needs attention.
- Track ride progress as schedules change.
- Improve dispatcher awareness during peak demand.
- Give riders clearer arrival expectations.
SMS Ride Alerts
Keep riders informed with text alerts tied to the ride lifecycle. Timely updates help reduce inbound status calls and improve rider confidence.
- Notify riders about ride activity.
- Reduce avoidable phone calls to dispatch.
- Improve transparency during service.
SMS Reservation Confirmations
Confirm scheduled reservations by SMS so customers know their trip is recorded and can review the important details before pickup.
- Send booking confirmations directly by text.
- Help riders verify trip details before service.
- Support cleaner communication from booking to pickup.
Give dispatchers the tools to keep every ride moving.
See how PerGo can help your transportation business streamline routing, ETA visibility, and rider communication in one platform.