‘The algorithm is our boss’: Uber drivers face long hours, no benefits and sometimes danger
AT 3 A.M., SONAM LAMA’S ALARM goes off. In his house in Queens, New York, while his wife and baby son sleep, he pulls on his clothes and makes coffee. Then he turns on his Uber app and waits. On this morning, a warm but windy Tuesday in May, an hour passes without a passenger request.
