PerGO’s dispatch and management panel includes a VoIP based phone bridge that allows companies of all sizes to integrate their existing phone service directly into the dispatch process
Integrated VoIP calling system with unlimited lines
The PerGo phone bridge is not limited in the number of inbound calls you can receive at the same time. instead of a panel of flashing madness all calls land in your queue, receive your greeting and can be handled by as many call takers you have available without restriction
Custom queue for your company with IVR
Implement an automated response to let your passengers know that their call is important to you and will be answered as soon as possible
Custom call recording
keep on top of your business and have the ability to know what happenings even when you weren’t there.
No Busy Signals
The dedicated line allows for as many concurrent calls as you can handle and will never result in a busy signal. All call takers can see the number of calls waiting on hold and respond to demand.